Shipping and Refund Policies
Self Pick-Up
Self pick-up is available at:
20 Lengkok Bahru, Vista Block #02-02
Enabling Village, Singapore 159053
(10am - 7pm)
Our customers will be notified when their order is ready for pick-up.
Shipping & Deliveries
Our shipping fees are calculated in Singapore Dollars (SGD) and are based on the total weight of your order.
For Local Orders (Singapore)
Delivery rates:
• Up to 5kg – $3.50
• More than 5kg to 10kg – $6.00
• More than 10kg to 20kg – $11.00
• More than 20kg to 30kg – $16.00
• More than 30kg – $20.00
Standard delivery time will take between 2 - 5 working days.
If you wish to schedule or notify us of a preferred delivery date, please contact us at +65 8893 0454.
Frequently Asked Questions
-
Our customers will be notified when their order is ready for pick-up.
If you would like to pick up your order on a specific date, please contact us through our email at info@wearesuper.com or drop us a text at +65 8893 0454 with your order number.
Self pick-up is available at:
20 Lengkok Bahru, Vista Block #02-02 Singapore 159053 (10am - 7pm) -
Our shipping fees are calculated in Singapore Dollars (SGD) and are based on the total weight of your order.
For Local Orders (Singapore)
Delivery rates:• Up to 5kg – $3.50
• More than 5kg to 10kg – $6.00
• More than 10kg to 20kg – $11.00
• More than 20kg to 30kg – $16.00
• More than 30kg – $20.00
Standard delivery time will take between 2 - 5 working days.
If you wish to schedule or notify us of a preferred delivery date, please contact us at +65 8893 0454. -
All prices on this site are listed in Singapore Dollars (SGD).
For international shipping, kindly email us at info@wearesuper.com with your order details and full international address.
We will provide a customised shipping quote based on your location and order size. -
All sales are final once you click the ‘Order’ button. Purchases will be charged to your credit card immediately. Please take note on the following:
Orders cannot be cancelled or refunded once confirmed.
If your order is missing an item, contains a damaged product, or if you have any other concerns, please email us at info@wearesuper.com within 3 days of receiving your purchase.
Kindly include your order number in your email for reference. -
All information collected is treated as confidential by Superandco Pte Ltd (weareSuper). Your personal information (e.g., name, address, date of birth, telephone number, email address) will only be used for internal purposes and will not be disclosed to any third party without your consent.
-
The default prices stated on our website are in Singapore Dollars (SGD).
-
Our customers will be notified when their order is ready for pick-up.
If you would like to pick up your order on a specific date, please contact us through our email at info@wearesuper.com or drop us a text at +65 8893 0454 with your order number.
Self pick-up is available at:
20 Lengkok Bahru, Vista Block #02-02 Singapore 159053 (10am - 7pm) -
All prices on this site are listed in Singapore Dollars (SGD).
For international shipping, kindly email us at info@wearesuper.com with your order details and full international address.
We will provide a customised shipping quote based on your location and order size. -
All information collected is treated as confidential by Superandco Pte Ltd (weareSuper). Your personal information (e.g., name, address, date of birth, telephone number, email address) will only be used for internal purposes and will not be disclosed to any third party without your consent.
-
Our shipping fees are calculated in Singapore Dollars (SGD) and are based on the total weight of your order.
For Local Orders (Singapore)
Delivery rates:• Up to 5kg – $3.50
• More than 5kg to 10kg – $6.00
• More than 10kg to 20kg – $11.00
• More than 20kg to 30kg – $16.00
• More than 30kg – $20.00
Standard delivery time will take between 2 - 5 working days.
If you wish to schedule or notify us of a preferred delivery date, please contact us at +65 8893 0454. -
All sales are final once you click the ‘Order’ button. Purchases will be charged to your credit card immediately. Please take note on the following:
Orders cannot be cancelled or refunded once confirmed.
If your order is missing an item, contains a damaged product, or if you have any other concerns, please email us at info@wearesuper.com within 3 days of receiving your purchase.
Kindly include your order number in your email for reference. -
The default prices stated on our website are in Singapore Dollars (SGD).